Safer access to Glen Innes Station is coming

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Every day, large numbers of people use Glen Innes Station for work, school, errands and connecting with whānau.

From next year, even more people will use the station as the City Rail Link will unlock more frequent trains and new connections, making it easier to get around Auckland. Eastern Line trains will increase to every five minutes during peak times, and there is the potential for more in the future.

Currently, you have to walk across the tracks to the station platform, this is called a level crossing. To provide safer access to stations, we’re removing or replacing these types of crossings to make way for more trains. Without removing level crossings there would be a higher safety risk and safety gates would be closed more often, impacting travel times.

To replace the current level crossings at Glen Innes Station, we will build a new pedestrian bridge to provide safe access to the station platform.


Click here for a larger version

New pedestrian bridge

A new bridge will be built to provide the community with a safer way to access the station and help improve journey times by train.

The new bridge will be fully accessible; meaning it is able to be used by parents with prams, cyclists and wheelchairs. It is proposed to be located between the current carpark areas to maintain connectivity into Glen Innes Town Centre and minimise disruption.

There are currently two crossings that require people to walk directly on the rail tracks. They will be permanently closed and replaced with this new, safer, accessible pedestrian bridge.


Click here for a larger version


Access to the station via the current Merton Road walkway will be removed, with people coming from that direction needing to walk along Apirana Avenue to the new pedestrian bridge – about an extra one to two minutes.

We will be making it easier to walk this way by improving the shared path along Merton Road through the Links to GI project. This work will be done by the end of 2025.

The existing underpass access to the rail station platform, located at the northern end of the station, will still be available to use.


When is this happening?

To make sure we’re ready for the City Rail Link, main construction is expected to begin in December while the rail network shuts down for summer upgrade work. However, we will look to do some initial work from October. As the project timeline progresses, we will continue to keep you updated.


Things we need to consider

While a new pedestrian bridge will make it safer to access Glen Innes Station, we need to make sure we consider and address key impacts of the bridge. This includes making sure it is accessible, safe, future-proofed, and it fits with the look and feel of the station. It also needs to easily link up with bus connections and the Glen Innes to Tāmaki shared path.

Taking all of this into account, we’re working on a proposed design that considers:

Considerations

Features

Accessibility

  • Access via lifts and stairs. Lift design standards and rigorous maintenance will ensure reliability
  • Upgraded footpaths around the station so people can easily access where they want to go whether walking, cycling, parking or transferring from a bus
  • Underpass is maintained to provide ongoing access to the station and shared path

Safety

  • Closure of the two current level crossings across the rail lines
  • Lighting improvements
  • Fencing along the rail line and on the footbridge
  • Signage to support safe access in and around the station precinct
  • Footpath improvements

Parking

  • Avoids removal of car parks

Built for the future

  • Will allow for expected capacity as patronage and population grows
  • Allows for potential expansion of the station in the future

Walking/cycling

  • Bike parking
  • The new footbridge will connect with the newly opened pedestrian crossing for easy and accessible connection into Glen Innes town centre
  • Connection to the cycle network as part of the Links to GI cycleway project

Connection to buses

  • Seamless connection between the train and bus stops along Apirana Avenue

Value for money

  • Balancing limited funding for Auckland’s transport needs with other design considerations


While a preferred design has been developed, we want to understand from community and stakeholders what this will mean for access, connection, and safety. This will help us finalise the design and determine how the new pedestrian bridge can best be tied into the wider neighbourhood.


What else is happening in the area?

We have other improvements happening in this area for our customers.

These include:

  • Improvements to the underpass to reduce the flooding and improve lighting
  • Bus shelter improvements
  • Signage and Wayfinding around the wider area
  • Links to GI programme is continuing to deliver improved shared path and cycling infrastructure

Every day, large numbers of people use Glen Innes Station for work, school, errands and connecting with whānau.

From next year, even more people will use the station as the City Rail Link will unlock more frequent trains and new connections, making it easier to get around Auckland. Eastern Line trains will increase to every five minutes during peak times, and there is the potential for more in the future.

Currently, you have to walk across the tracks to the station platform, this is called a level crossing. To provide safer access to stations, we’re removing or replacing these types of crossings to make way for more trains. Without removing level crossings there would be a higher safety risk and safety gates would be closed more often, impacting travel times.

To replace the current level crossings at Glen Innes Station, we will build a new pedestrian bridge to provide safe access to the station platform.


Click here for a larger version

New pedestrian bridge

A new bridge will be built to provide the community with a safer way to access the station and help improve journey times by train.

The new bridge will be fully accessible; meaning it is able to be used by parents with prams, cyclists and wheelchairs. It is proposed to be located between the current carpark areas to maintain connectivity into Glen Innes Town Centre and minimise disruption.

There are currently two crossings that require people to walk directly on the rail tracks. They will be permanently closed and replaced with this new, safer, accessible pedestrian bridge.


Click here for a larger version


Access to the station via the current Merton Road walkway will be removed, with people coming from that direction needing to walk along Apirana Avenue to the new pedestrian bridge – about an extra one to two minutes.

We will be making it easier to walk this way by improving the shared path along Merton Road through the Links to GI project. This work will be done by the end of 2025.

The existing underpass access to the rail station platform, located at the northern end of the station, will still be available to use.


When is this happening?

To make sure we’re ready for the City Rail Link, main construction is expected to begin in December while the rail network shuts down for summer upgrade work. However, we will look to do some initial work from October. As the project timeline progresses, we will continue to keep you updated.


Things we need to consider

While a new pedestrian bridge will make it safer to access Glen Innes Station, we need to make sure we consider and address key impacts of the bridge. This includes making sure it is accessible, safe, future-proofed, and it fits with the look and feel of the station. It also needs to easily link up with bus connections and the Glen Innes to Tāmaki shared path.

Taking all of this into account, we’re working on a proposed design that considers:

Considerations

Features

Accessibility

  • Access via lifts and stairs. Lift design standards and rigorous maintenance will ensure reliability
  • Upgraded footpaths around the station so people can easily access where they want to go whether walking, cycling, parking or transferring from a bus
  • Underpass is maintained to provide ongoing access to the station and shared path

Safety

  • Closure of the two current level crossings across the rail lines
  • Lighting improvements
  • Fencing along the rail line and on the footbridge
  • Signage to support safe access in and around the station precinct
  • Footpath improvements

Parking

  • Avoids removal of car parks

Built for the future

  • Will allow for expected capacity as patronage and population grows
  • Allows for potential expansion of the station in the future

Walking/cycling

  • Bike parking
  • The new footbridge will connect with the newly opened pedestrian crossing for easy and accessible connection into Glen Innes town centre
  • Connection to the cycle network as part of the Links to GI cycleway project

Connection to buses

  • Seamless connection between the train and bus stops along Apirana Avenue

Value for money

  • Balancing limited funding for Auckland’s transport needs with other design considerations


While a preferred design has been developed, we want to understand from community and stakeholders what this will mean for access, connection, and safety. This will help us finalise the design and determine how the new pedestrian bridge can best be tied into the wider neighbourhood.


What else is happening in the area?

We have other improvements happening in this area for our customers.

These include:

  • Improvements to the underpass to reduce the flooding and improve lighting
  • Bus shelter improvements
  • Signage and Wayfinding around the wider area
  • Links to GI programme is continuing to deliver improved shared path and cycling infrastructure
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Page last updated: 05 May 2025, 09:53 AM