Mt Albert Road Midblock Crossing

Thank you to everyone who shared feedback on this project. Public engagement took place from 8 December 2025 to 11 January 2026, with letters sent to members of the local community. A survey was also set up on this website to collect more feedback.

A workshop was held with the Albert-Eden Local Board in Feb 2026, after the workshop, the LB has given a decision to proceed with the proposal as proposed.

We have received a number of comments and insights from the community. We’ve summarised the concerns raised and responded to them below:

• Traffic flow and congestion

Our response: The signalised crossing may introduce brief delays to allow pedestrians to cross safely. However, the crossing time is short, and it is not expected to create significant congestion or traffic build-up.

• Evidence and justification

Our response: Pedestrian surveys were undertaken at this location and identified a high level of demand for a crossing.

• Engagement and consultation process

Our response: The standard engagement period is three weeks. In this case, it was extended to five weeks to cover the holiday period. An online survey was also added in response to community requests.

• Bus stop location

Our response: The proposed bus stop location is considered the safest and most practical option, taking into account the nearby high-voltage power pole, the significant cost of relocating utilities, and the need to minimise impacts on driveway access. While there may be some brief interruption to driveway movements, these impacts are expected to be limited.

• Impacts on nearby residents

Our response: The relocated bus stop is expected to operate in a similar way to the current stop, with no significant increase in noise. Some on-street parking will be removed to improve safety, but the design is unlikely to obstruct driveway access. Buses will stop only briefly for passenger pick-up and drop-off.

• Visibility and safety around Toroa Terrace

Our response: Visibility assessments have been undertaken as part of the design process to ensure the crossing can operate safely. A formal safety audit will also be completed at a later stage.

• Alternative crossing treatments

Our response: Alternative crossing treatments, including a pedestrian refuge island, were considered as part of the design process. However, those options would result in greater parking loss and may reduce access for vehicles using the flush median to enter adjacent driveways and Toroa Terrace. The proposed signalised crossing is therefore considered the most suitable option overall.

• Pedestrian desire line — students will not use the crossing

Our response: The proposed crossing location was investigated, and surveys identified multiple unassisted mid-block crossings at this location. While the crossing is not directly outside the school entrance, its proximity to the bus stop will encourage pedestrians — including students and the wider community — to use this location as a formal crossing point.

• Cyclist safety and cycle lane conflict

Our response: The cycle lane deviation is intended to manage less confident cyclists' interaction with stationary buses within the available width of the road. We expect this situation to not occur frequently. A safety audit has been undertaken to address safety issues within the design.

• U-turn behaviour at Toroa Terrace

Our response: Vehicle tracking has been completed to confirm that turning movements can be safely made in and out of Toroa Terrace. Motorists wishing to make a U-turn will need to choose an alternative location.

• Drainage and stormwater at the proposed bus stop

Our response: Stormwater has been assessed as part of the design process. We do not expect the proposal to affect stormwater in the area.

Next steps

We expect construction to take place by mid-2026. We will contact residents and property owners in the affected work areas before construction begins.