Project Update - Improving safety and accessibility near Parkside Retirement Village in Hillsborough

We recently shared a proposal to improve safety and accessibility for people crossing Herd Road near Parkside Retirement Village.

After further review, we have updated the design to help reduce traffic delays on Herd Road. To keep traffic flowing more smoothly, buses will continue to stop in their current locations rather than in the traffic lane. This will help avoid vehicles queuing behind buses as passengers get on and off.

As a result, the existing bus stops will remain where they are.

What’s changed

To retain the existing bus shelters, we have relocated the proposed raised zebra crossing to the eastern side of the Parkside Retirement Village entrance.

The updated design includes:

• Install a new raised zebra crossing and traffic islands outside 42 Herd Road.
• Retention of bus stop shelters 8969 and 8960 in their current locations.

What’s staying the same

The following improvements remain part of the project:

• Install a new footpath and kerb connection between the existing footpath outside 49 Herd Road and 42 Herd Road on the opposite side of the street. To improve safety, maintain clear sightlines, and accommodate the new footpath, some road space will be reallocated (remove around 38 parking spaces).
• Install tactile paving at the crossing to assist people who are vision impaired.
• Install new signs and road markings to support these changes.

What happens next

• We are now planning to install these changes during November/December 2026.
• We will be in touch with residents before any work takes place.
• Any change to the plan will be updated on our website.

Share your thoughts up until Wednesday, 9 September 2026 

If you’d like to discuss our plans, share what you know about your area, anything we’ve missed, leave us a comment below or email us at ATEngagement@at.govt.nz

Feel free to share your local insights or if there's anything we've missed, by clicking our comment box below.

About the project

We’re making changes to improve safety for people crossing Herd Road near the Parkside Retirement Village.

The community has raised concerns about pedestrian safety in this area. Herd Road is a busy street and is regularly used by elderly residents, Retirement Village staff, and people travelling to and from the nearby care hospital.

To make crossing the road safer, we’re proposing to connect the southern footpath with Queenstown Road, install a new crossing for residents and workers, and relocate the existing bus shelters to improve access to public transport and nearby amenities.

What we're planning in May/July 2026:

• Install a new footpath and kerbs to connect the existing footpath outside #49 Herd Road to #42 Herd Road on the opposite side of the street.
• Install a new raised zebra crossing and traffic islands outside #42 Herd Road to make it safer and easier for people to cross the road.
• Install tactile pavers at the crossing to help people who are vision‑impaired.
• Move the existing bus stops and add no stopping at all times (broken yellow lines) to improve visibility for drivers and people crossing the road.
• Bus stop #8969, located outside #42 Herd Road, will move slightly east.
• Bus stop #8960, located near the Queenstown Road intersection, will move to outside #42 Herd Road, near the new crossing, to better meet pedestrian needs.
• To keep sightlines clear and improve safety, we will reallocate road space and remove around 33 parking spaces.
• Install new signs and road markings to support these changes.

Benefits to your community:

• Makes it safer and easier for everyone to move around the neighbourhood and reach places like the retirement village, parks, and public transport.
• Improved bus shelter locations make walking in the area easier and more comfortable.
• Helps drivers slow down and be more aware of people crossing the road.
• Creates a safer, more visible crossing so people can get around with confidence.

What happens next?

Any change to the plan and outcome for this propose will be updated on page.

We will be in touch with residents before any work takes place.

How to contact us