Getting Dominion Road moving

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About this project

Dominion Road is one of Auckland’s busiest roads, carrying over 32,000 people to and from the city centre every day.

This road is already squeezed for space, with only enough space for two lanes each way.

To keep up with the city’s growth and address the congestion that comes with this growth, we need to ensure our roads can move more people throughout the day. Our approach to making the best use of our roads is guided by the Room to Move strategy, which outlines our plan to deal with roads that are struggling to cope with the wide variety of demands placed on them.

Around 7,500 passengers ride a bus through Dominion Road each day, with 3,000 of these people tagging on at stops along this road.

This important route runs up to 29 buses (bus no. 25L, 25B, 252 & 253) per hour in both directions, making it essential for the community’s travel needs.

To improve the efficiency, safety, and flow of traffic, we are rolling out a series of changes that are low cost and can be implemented relatively quickly with minimal construction disruption.

What we heard

From 28 April to 25 May 2025, we asked for feedback on proposed changes along Dominion Road to improve traffic flow, public transport reliability, and safety.

We received 290 individual submissions, plus feedback from community groups, businesses, and local boards.

Feedback showed broad support for the proposals, with people keen to see quicker and more reliable journeys on this busy corridor.

Key themes from the feedback included:

  • Support for extending bus lane hours to help buses move more efficiently (87 submissions).
  • Requests for better enforcement of existing bus lanes and parking restrictions (57 submissions).
  • Concerns about cyclist and pedestrian safety, with calls for more separated infrastructure (over 70 submissions).

Mixed views on right-turn restrictions, with most agreeing they improve safety and traffic flow but asking for clear signage and consistent hours.

Some concern from local businesses about parking loss during the afternoon peak, especially near the Balmoral shops.

We also heard general comments about wider congestion issues, cycling connections, and the need for better enforcement across the corridor.

Thank you to everyone who shared feedback and local insights to help shape the final design, read the feedback summary report here.

Consultation outcome

Following consultation, the Puketāpapa Local Board endorsed the Memorial Ave proposal (see page 7, here), and the Albert-Eden Local Board endorsed the George St Intersection proposal (see page 6, here).

We are moving forward with the following changes:

Introduce a part-time right-turn ban at Memorial Avenue (7–10 am, 3–7 pm weekdays)

Why: The Memorial Avenue intersection is a major pinch point.

Removing right turns into Memorial Avenue during peak times lets buses move through uninterrupted, improving travel times for everyone.

What we heard: Feedback supported a ban at busy times but not full-time. A part-time approach strikes a balance between safety, flow, and local access.

Apply a full-time right-turn ban at George Street / View Road intersection

Why: A consistent, full-time restriction reduces confusion and crash risk at this complex intersection. Access remains available via nearby side streets.

What we heard: People wanted clear, simple rules, this approach delivers that.

Add a new raised pedestrian crossing at George Street

Why: Improves pedestrian safety and provides a clear connection to local shops and the nearby rail corridor.

Extend the afternoon bus lane operating hours to start at 3pm instead of 4pm, read the notification letter here.

The Albert Eden Local Board did not support the proposal.

Following our escalation process to decision makers, this proposal was given approval to proceed due to its wider network benefits and alignment with our strategic direction to improve congestion and public transport reliability using low-cost, high-impact improvements.

Why: Starting the bus lane earlier will help buses move more reliably as afternoon congestion begins to build, making better use of the existing road space and supporting the growing number of people travelling by public transport.

What we heard: We heard concerns about the potential impact of changes to on-street parking, particularly for businesses in Mount Eden Village. We understand that parking is an important consideration for local businesses and customers, and that parking is available in the surrounding area.

To better understand the potential impacts, we are undertook a parking assessment to look at parking availability and how spaces are currently being used. This will helped us understand how the changes could affect local businesses and customers and ensure decisions are informed by evidence. We found there is sufficient parking available within a short distance of shops on Dominion Road on nearby side streets.

When: We will install the bus lane changes in late August and early September 2026, with the new bus lane operating hours coming into effect from 7 September 2026. Read the works notification letter for more information about the works, timing and what to expect during installation.

About the Network Optimisation Programme

This programme is about making the best use of what we already have. By fine-tuning traffic signals, adjusting lanes, and reallocating space, we can deliver quick, cost-effective improvements that make a real difference, without building new roads.

About this project

Dominion Road is one of Auckland’s busiest roads, carrying over 32,000 people to and from the city centre every day.

This road is already squeezed for space, with only enough space for two lanes each way.

To keep up with the city’s growth and address the congestion that comes with this growth, we need to ensure our roads can move more people throughout the day. Our approach to making the best use of our roads is guided by the Room to Move strategy, which outlines our plan to deal with roads that are struggling to cope with the wide variety of demands placed on them.

Around 7,500 passengers ride a bus through Dominion Road each day, with 3,000 of these people tagging on at stops along this road.

This important route runs up to 29 buses (bus no. 25L, 25B, 252 & 253) per hour in both directions, making it essential for the community’s travel needs.

To improve the efficiency, safety, and flow of traffic, we are rolling out a series of changes that are low cost and can be implemented relatively quickly with minimal construction disruption.

What we heard

From 28 April to 25 May 2025, we asked for feedback on proposed changes along Dominion Road to improve traffic flow, public transport reliability, and safety.

We received 290 individual submissions, plus feedback from community groups, businesses, and local boards.

Feedback showed broad support for the proposals, with people keen to see quicker and more reliable journeys on this busy corridor.

Key themes from the feedback included:

  • Support for extending bus lane hours to help buses move more efficiently (87 submissions).
  • Requests for better enforcement of existing bus lanes and parking restrictions (57 submissions).
  • Concerns about cyclist and pedestrian safety, with calls for more separated infrastructure (over 70 submissions).

Mixed views on right-turn restrictions, with most agreeing they improve safety and traffic flow but asking for clear signage and consistent hours.

Some concern from local businesses about parking loss during the afternoon peak, especially near the Balmoral shops.

We also heard general comments about wider congestion issues, cycling connections, and the need for better enforcement across the corridor.

Thank you to everyone who shared feedback and local insights to help shape the final design, read the feedback summary report here.

Consultation outcome

Following consultation, the Puketāpapa Local Board endorsed the Memorial Ave proposal (see page 7, here), and the Albert-Eden Local Board endorsed the George St Intersection proposal (see page 6, here).

We are moving forward with the following changes:

Introduce a part-time right-turn ban at Memorial Avenue (7–10 am, 3–7 pm weekdays)

Why: The Memorial Avenue intersection is a major pinch point.

Removing right turns into Memorial Avenue during peak times lets buses move through uninterrupted, improving travel times for everyone.

What we heard: Feedback supported a ban at busy times but not full-time. A part-time approach strikes a balance between safety, flow, and local access.

Apply a full-time right-turn ban at George Street / View Road intersection

Why: A consistent, full-time restriction reduces confusion and crash risk at this complex intersection. Access remains available via nearby side streets.

What we heard: People wanted clear, simple rules, this approach delivers that.

Add a new raised pedestrian crossing at George Street

Why: Improves pedestrian safety and provides a clear connection to local shops and the nearby rail corridor.

Extend the afternoon bus lane operating hours to start at 3pm instead of 4pm, read the notification letter here.

The Albert Eden Local Board did not support the proposal.

Following our escalation process to decision makers, this proposal was given approval to proceed due to its wider network benefits and alignment with our strategic direction to improve congestion and public transport reliability using low-cost, high-impact improvements.

Why: Starting the bus lane earlier will help buses move more reliably as afternoon congestion begins to build, making better use of the existing road space and supporting the growing number of people travelling by public transport.

What we heard: We heard concerns about the potential impact of changes to on-street parking, particularly for businesses in Mount Eden Village. We understand that parking is an important consideration for local businesses and customers, and that parking is available in the surrounding area.

To better understand the potential impacts, we are undertook a parking assessment to look at parking availability and how spaces are currently being used. This will helped us understand how the changes could affect local businesses and customers and ensure decisions are informed by evidence. We found there is sufficient parking available within a short distance of shops on Dominion Road on nearby side streets.

When: We will install the bus lane changes in late August and early September 2026, with the new bus lane operating hours coming into effect from 7 September 2026. Read the works notification letter for more information about the works, timing and what to expect during installation.

About the Network Optimisation Programme

This programme is about making the best use of what we already have. By fine-tuning traffic signals, adjusting lanes, and reallocating space, we can deliver quick, cost-effective improvements that make a real difference, without building new roads.

Page last updated: 19 Aug 2026, 11:58 AM