FAQs

On weekdays, from 5:30am until 9pm:

• Every 30 minutes from 6:30am until 7:30am, and from 4:30pm until 9pm
• Every 60 minutes at all other times.

On weekends and public holidays, every 60 minutes, from 6am until 9pm.

• Stopping to pick up and drop off passengers typically takes less than 30 seconds. 
• Buses may spend a short time waiting at this stop to stay on schedule. We don’t expect a bus to wait for more than 5 minutes, and the driver will be required to turn off the engine after 2 minutes and 59 seconds.

• The distance between the proposed stop at 13 Stella Drive and the proposed stop at 23 Stevenson Road is 1.1km. This is more than the recommended accessible stop distance for passengers, which is 400 metres.
• We’re proposing a new stop outside number 71 Stevenson Road as it roughly sits halfway between the existing stops.
• Installing a bus stop here would also provide convenient public transport access to the Ngahere Ki Uta Clarks Beach Recreation Reserve.
• This location also provides convenient toilet facilities that the bus drivers and bus users can use.

• We’ve completed a pedestrian survey to understand where people are most likely to cross. The location of the proposed crossing locations is based on what the survey results.
• The crossing outside number 67 connects people to the reserve entrance.
• The crossing outside number 77 gives people a safe place to cross where the footpath ends.

• Yes. This proposed pedestrian crossing and bus stop design keeps as many on-street parking spaces as possible, while making it easier and safer to reach the 379 bus and the reserve.
• Broken yellow lines are used only where they're needed to keep the road safe. The design of the crossings have been optimised to reduce parking loss.
• The proposal removes 16 parking spaces. We've reviewed parking demand on this road, and there is still plenty of on-street parking available for residents and visitors within walking distance.

Parts of the design that may be further refined include:

•    the location of the bus stop

•    the design of the bus stop 

Our engineering team will review suggested changes and may revise the design within good reason. We need to ensure changes won’t impact the safety of road users or bus network operations.

What is unlikely to change:

•    Whether the bus stop is required.

•    Whether the pedestrian crossings and footpath connections are required. The location of the pedestrian crossings are also unlikely to change.

While these elements of the design are unlikely to change, we remain open to hearing feedback from the community and the Franklin Local Board before we make the final decision to deliver the changes.